Wednesday, December 11, 2019

why does hulu keep losing connection on firestick


Buffering, poor video quality, freezing videos, connection errors and skipping are common Hulu issues. They all can have a variety of reasons.

Low or Poor Quality WI-FI Signal (Fire TV Stick)
Your Fire TV Stick is connected to Wi-Fi, but the signal strength is low or poor quality.
1.       Be sure that your Fire TV device is connected to its power supply.
2.       Use the included HDMI extender or adapter to position your Fire TV device away from the rear of your Television, which may be reducing Wi-Fi signal strength.
3.       Try moving your Wi-Fi router/modem near to your TV.
4.       Try changing your Wi-Fi channel to the recommended setting if prompted.
5.       Connect your Fire TV Stick to your modem/router with an Ethernet cable if you've got the extra Ethernet adapter.
Note: Fire TV Stick (2nd Generation) requires an Amazon Ethernet Adapter for Amazon Fire TV Devices (sold separately) to connect to an Ethernet cable.

 Low or Poor Quality WI-FI Signal (Amazon Fire TV)
Your Amazon Fire TV is connected to Wi-Fi, but the signal strength is low or poor quality.
1.       Firstly, connect your Amazon Fire TV to modem/router with an Ethernet cable.
Note: Fire TV (3rd Generation), and Fire TV Stick 4K need an Amazon Ethernet Adapter for Amazon Fire TV Devices (sold separately) to connect to an Ethernet cable. You can select to buy this adapter if you’d prefer not to connect through Wi-Fi.
2.       Try moving your Fire TV nearer to your modem/router.
3.       To limit interference, move your Fire TV away from your TV or other electronic devices.
4.       Try changing your Wi-Fi channel to the recommended setting (if prompted**).

Be Sure You Download the New Hulu app on a Fire TV:

INSTALL THE HULU APPLICATION
1.       Choose Search from the top of the main menu sidebar, and enter "Hulu" (by voice or text)
2.       In the next step, navigate to Apps & Games to find the Hulu app and access the Download option
3.       The Hulu application will then open on your Apps page
4.       Now all you have to do is open the app and log in to get started.
If the above-mentioned fixes don’t work, it may be your internet speeds. Run a speed test on your internet connection to ensure it’s moving data fast enough to use Hulu.

Still having trouble? Read Hulu activate & Hulu buffering for more details.